The concept of digital transformation has received considerable attention in the past several years. However, some of the discussion has failed to grasp its full meaning.
The process of digital transformation is complex, and far more holistic than simple plug and play technology, as it entails a complete rethinking of organizational and business models.… At its core, digital transformation offers an ongoing strategy for identifying, understanding and responding effectively to change.
This view of digital transformation matches our day-to-day experience at Mindtree. Digital technology may be the driver of change, but adopting the right mix of tools without reevaluating core business processes will not suffice. For several years now, we have defined digital transformation as a business transformation enabled by technology. In fact, defining and communicating strategy and building a test-and-learn culture within the organization are critical factors for success.